OBGYN West Clinics

Insurance Information

Our practice accepts most major insurances. However, we encourage you to call your insurance provider about your coverage.

• MN-Aetna

• MN-Americas PPO

• MN-BCBS of MN

• MN-Cigna

• MN-HealthPartners/Cigna

• MN-Hennepin Health

• MN-Humana

• MN-Medica

• MN-Medicaid

• MN-Medicare

• MN-Multiplan

• MN-PreferredOne

• MN-Railroad Medicare

• MN-Tricare

• MN-Ucare

• MN-UHC

• MN-VA CCN

Hospital Affiliations

Patient Forms & Resources

Pregnancy Resources

Prenatal Resources

• File IconMedication Safety for Pregnancy and Lactation

Prenatal Classes

• File IconChildbirth Preparation Classes

Group Prenatal Classes Begin Early May

New group prenatal classes begin in early May for moms-to-be who are expecting in November or December. The course is for patients at OBGYN West who want to learn more about what to expect in their pregnancy journey.

The Premier Prenatal Collaborative is a fresh, supportive approach to prenatal care. This
physician-led, 8-session program combines traditional one-on-one prenatal visits with group
sessions for moms-to-be who are due around the same time. Starting at 16 weeks and
continuing through 36 weeks, participants meet every four weeks for a two-hour session that
includes a private assessment, guided education, and open conversation in a welcoming group
setting. Along the way, you’ll learn about pregnancy, labor, postpartum recovery,
breastfeeding, newborn care, and more—while building confidence and connecting with others
on a similar journey. Partners are welcome to participate.
Call 952-249-2000 and ask about joining the Prenatal Collaborative or talk with your provider.

Get Connected to Our Bump2Baby360 Pregnancy App

An App to Guide You Through Pregnancy, Birthing, and Parenting

If you’re expecting a baby, we offer anytime, anywhere parent education, powered byBump2Baby360®, a pregnancy app. Previously known as YoMingo®, the app is free to Oakdale OBGYN and OBGYN West patients and comes in multiple languages.

Learn more and register here!

FMLA-Minnesota

Effective January 2026, the Minnesota Paid Family and Medical Leave Act helps provide partial wage replacement for medical leaves, postpartum recovery, and bonding time. You must apply and qualify for Paid Leave.

Our clinic can help with medical documentation once you’ve completed your portion of the documentation and submitted it to our office. You will need to confirm with HR if your employer uses the state program or a private vendor.

Minnesota Paid Leave: Pregnancy + Postpartum + Bonding

What You Need to Know

• Minnesota Paid Family and Medical Leave Act helps to replace part of your paycheck when you need time off for medical needs, recovery after birth, and bonding with your baby/adoptee/foster.
•  You must apply and qualify for a Paid Leave. You apply through the state, not our clinic. To learn more and access the leave request form(s) you need, visit https://pl.mn.gov/toolkits/individuals-and-families-toolkit
• When you apply for Paid Leave, you will need to provide certification document(s) that verify your reason(s) for taking a Paid Leave. If you are requesting a Bonding Leave, the documentation may come from the hospital or our clinic.
• Apply no earlier than 60 days before your leave begins.
• Complete the form(s) that matches the type of leave you are requesting. We will assist with certification for the medical portion of the form.
• If you qualify, you can take up to 12 weeks of Medical Leave (for pregnancy/childbirth
  recovery) and up to 12 weeks of Family Leave (for bonding), with a combined maximum
  of 20 weeks in a benefit year.
• Bonding Leave must be used within 12 months of birth (or adoption/foster placement).
• You will need to submit either a hospital discharge summary or a birth certificate for verification.

Our Clinic Helps You Document Your Paid Leave Request

• Complete the Leave form that matches your request. To learn more or access forms, visit https://pl.mn.gov/toolkits/individuals-and-families-toolkit
• If you are requesting a Bonding Leave, the hospital can help provide this documentation.
• Once you’ve finalized your portion of the form, submit it to our clinic in one of three
  ways:
  o Bring your printed form to your provider or the front desk at your clinic
  o Submit your paperwork in the portal after you have completed your portion of the form
  o Email it to your clinic: OBGYN West: medicalrecords@obgynwest.net
• Once our team receives your form AND the documentation is final, we will review and process it within 15 business days.
• You will need to view processed documentation on a computer or laptop due to encryption; do not try to view on your mobile phone.
• Our team will certify six weeks for vaginal delivery and eight weeks for C-section. Requests for Bonding Leaves cannot be requested or approved until after the baby is born. Apply no earlier than 60 days before your leave begins.
• For eligibility, pay details, and job protection at your workplace, your HR team and the state program are the best resources.

Careers

Patient Support Services Specialist

General Position Description:

OBGYN West, with clinic locations in Minnetonka, Chaska, Eden Prairie, and Waconia, is seeking a full-time Patient Support Services Specialist – Front Desk. This position is Monday-Friday with hours ranging from 7:45am-5:15pm . Primary locations will be Minnetonka, Chaska and Eden Prairie, but travel to Waconia may be necessary based on staffing needs. The duties as a Patient Support Services Specialist (front desk) include greeting patients, checking in patient appointments, verifying insurance and demographic information, collecting and processing payments, ensuring patients are communicated with regarding extended wait times, checking out patient appointments, and scheduling follow up appointments as needed. Other duties as assigned by the department supervisor.

Essential Job Functions:

Duties and Responsibilities:

• Creates a welcoming atmosphere by greeting patients and guests to our clinic.
• Ensures staff are notified of visitors or vendors and manages visitor process.
• Collecting and processing patient balance payments and co-payments.
• Verifying insurance and scanning insurance cards into our system.
• Completing necessary intake paperwork.
• Ensure the waiting rooms are clean and provide a welcoming environment for patients.
• Accurately scheduling patient appointments and communicating with scheduling staff.
• Communicating with patients regarding any extended wait times or other delays.
• Maintain confidentiality of all providers, staff, and patient information.
• Adhere to policies regarding safety, confidentiality and HIPAA guidelines.
• Perform other duties as assigned to support OBGYN West’s Mission, Vision, and Values.

Essential Skills & Abilities:

• Excellent organization and time management skills.
• Ability to present and communicate in a professional manner with patients, physicians, office staff, and other healthcare professionals.
• Ability to think critically, resolve problems, exercise initiative, judgment, and decision-making.
• Ability to effectively plan and manage details.
• Excellent active listening skills and a strong service orientation.
• Ability to learn quickly and work with minimal supervision.
• Strong working knowledge of electronic health records, especially patient demographics, and scheduling.

Experience:

• Minimum of two (2) years of related experience in a medical or business environment required; clinic setting preferred.
• High school diploma or GED Required.
• Previous experience using electronic health records, especially patient demographics, scheduling, and Athena experience preferred.
• Experience and understanding of insurance guidelines preferred.

APPLY HERE