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Clinic Scheduler

Oakdale ObGyn is seeking a full-time Clinic Scheduler to join our busy team. Clinic Schedulers answer all incoming telephone calls in a helpful and courteous manner. They are responsible to assist the caller with their needs including scheduling, rescheduling, and canceling clinic appointments, scheduling referral appointments, verifying patient’s demographic information, and/or transferring the caller internally.

This position is remote, following a 90-day on-site training period. Occasional on-site meetings are required.

Job Functions:

  • Answer incoming telephone calls in a courteous and timely manner.
  • Identify patient’s needs and transfer to appropriate resource, if needed.
  • Schedule, reschedule, and cancel patient clinic appointments.
  • Verify and accurately enter demographic and insurance information.
  • Educate patients on financial obligations and responsibilities, and enter payments as needed
  • Perform other duties as assigned by the Scheduling Supervisor.

Knowledge, Skills and Ability Requirements:

  • Excellent telephone etiquette.
  • The ability to type accurately with attention to detail.
  • Working knowledge of medical terminology and medical insurance plans.
  • Excellent organization and time management skills.
  • The ability to multi-task in a fast-paced environment.
  • Ability to learn quickly and work with minimal supervision.
  • Ability to communicate in a professional manner with patients, physicians, and office staff.

Work and Education Qualifications:

  • High school diploma or GED required.
  • Previous experience in a medical office setting preferred.
  • Previous experience with administrative support duties preferred.
  • Experience with Microsoft office programs including Outlook and Word required.
To apply for this position, please send resume:

Benefits:

  • 401(k)
  • AD&D insurance
  • Bereavement leave
  • Dental insurance
  • Dependent health insurance coverage
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home

Medical Specialty:

  • Ob/Gyn

Schedule: 

  • Day shift
  • Monday – Friday

Work Location: Hybrid remote in Maple Grove, MN 55369