Oakdale ObGyn is seeking a full-time Clinic Scheduler to join our busy team. Clinic Schedulers answer all incoming telephone calls in a helpful and courteous manner. They are responsible to assist the caller with their needs including scheduling, rescheduling, and canceling clinic appointments, scheduling referral appointments, verifying patient’s demographic information, and/or transferring the caller internally.
This position is remote, following a 90-day on-site training period. Occasional on-site meetings are required.
Job Functions:
- Answer incoming telephone calls in a courteous and timely manner.
- Identify patient’s needs and transfer to appropriate resource, if needed.
- Schedule, reschedule, and cancel patient clinic appointments.
- Verify and accurately enter demographic and insurance information.
- Educate patients on financial obligations and responsibilities, and enter payments as needed
- Perform other duties as assigned by the Scheduling Supervisor.
Knowledge, Skills and Ability Requirements:
- Excellent telephone etiquette.
- The ability to type accurately with attention to detail.
- Working knowledge of medical terminology and medical insurance plans.
- Excellent organization and time management skills.
- The ability to multi-task in a fast-paced environment.
- Ability to learn quickly and work with minimal supervision.
- Ability to communicate in a professional manner with patients, physicians, and office staff.
Work and Education Qualifications:
- High school diploma or GED required.
- Previous experience in a medical office setting preferred.
- Previous experience with administrative support duties preferred.
- Experience with Microsoft office programs including Outlook and Word required.
To apply for this position, please send resume:
Benefits:
- 401(k)
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Medical Specialty:
- Ob/Gyn
Schedule:
- Day shift
- Monday – Friday
Work Location: Hybrid remote in Maple Grove, MN 55369